• Hong Kong Disneyland Park will officially reopen on Sep 25, 2020 with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks. Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays, (except public holidays and designated days) until further notice.
  • All guests are required to reserve their visit beginning 7 days prior to arrival. Magic Access members may reserve 1 day in advance, beginning from Sep 22. Reservations for other guests will begin at 12 p.m. on Sep 23.
    >>Reserve now <<.
  • Social distancing measures will be implemented. Character experiences will be adjusted to avoid close interaction. Indoor live performances will be suspended. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - September 23, 2020
  • Hong Kong Disneyland Park will officially reopen on Sep 25, 2020 with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks. Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays, (except public holidays and designated days) until further notice.
  • All guests are required to reserve their visit beginning 7 days prior to arrival. Magic Access members may reserve 1 day in advance, beginning from Sep 22. Reservations for other guests will begin at 12 p.m. on Sep 23.
    >>Reserve now <<.
  • Social distancing measures will be implemented. Character experiences will be adjusted to avoid close interaction. Indoor live performances will be suspended. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details

Lost and Found

Lost and Found can help you recover belongings that you’ve misplaced at Hong Kong Disneyland Resort.

Missing Items from the Park

If you’ve misplaced an item in the park, please visit Lost and Found during regular park hours at Guest Relations in City Hall, Main Street, U.S.A. Items recovered in the park are turned in here.

Missing Items from a Hotel

If you’ve misplaced an item at the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge, please visit the  Lobby Concierge of the hotel you were staying at. Items recovered are turned in here.

Already Left Hong Kong Disneyland Resort?

Contact the resort to inquire about your missing item by email or call +852 3550-3388.

Find Lost and Found

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