• Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - May 08, 2021
  • Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details

Lost and Found

Lost and Found can help you recover belongings that you’ve misplaced at Hong Kong Disneyland Resort.

Missing Items from the Park

If you’ve misplaced an item in the park, please visit Lost and Found during regular park hours at Guest Relations in City Hall, Main Street, U.S.A. Items recovered in the park are turned in here.

Missing Items from a Hotel

If you’ve misplaced an item at the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge, please visit the  Lobby Concierge of the hotel you were staying at. Items recovered are turned in here.

Already Left Hong Kong Disneyland Resort?

Contact the resort to inquire about your missing item by email or call +852 3550-3388.

Find Lost and Found

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