As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - March 28, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

Lost and Found

Lost and Found can help you recover belongings that you’ve misplaced at Hong Kong Disneyland Resort.

Missing Items from the Park

If you’ve misplaced an item in the park, please visit Lost and Found during regular park hours at Guest Relations in City Hall, Main Street, U.S.A. Items recovered in the park are turned in here.

Missing Items from a Hotel

If you’ve misplaced an item at the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge, please visit the  Lobby Concierge of the hotel you were staying at. Items recovered are turned in here.

Already Left Hong Kong Disneyland Resort?

Contact the resort to inquire about your missing item by email or call +852 3550-3388.

Find Lost and Found

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