Lost and Found

Lost and Found can help you recover belongings that you’ve misplaced at Hong Kong Disneyland Resort.

Missing Items from the Park

If you’ve misplaced an item in the park, please visit Lost and Found during regular park hours at Guest Relations in City Hall, Main Street, U.S.A. Items recovered in the park are turned in here.

Missing Items from a Hotel

If you’ve misplaced an item at the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge, please visit the  Lobby Concierge of the hotel you were staying at. Items recovered are turned in here.

Already Left Hong Kong Disneyland Resort?

Contact the resort to inquire about your missing item by email or call +852 3550-3388.

Find Lost and Found

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