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Thank you for your support, Disney Holiday Gift Pre-Order Sales is currently unavailable. Guest may purchase our selected merchandise items on Hong Kong Disneyland Official Website.
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    * Additional discount (e.g. Magic Access Member Discount, Pre-order discount) is not applicable to special priced items.

    View Terms and Conditions
     
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    Disney Holiday Pre-Order Sale - Terms and Conditions

    1. Disney Holiday Pre-Order Sale (“Promotion”) on www.hongkongdisneyland.com ("Website") is made available by Hongkong International Theme Parks Limited at Hong Kong Disneyland Resort, Lantau Island, Hong Kong (“HKITP”).
    2. Guests may submit reservation for products specified for this Promotion through the Website. Information relating to the products (including without limitation the types, retail price and available quantity) shown on the Website are for reference only. HKITP may from time to time change the types, retail price, available quantity and other features of the products available for reservation in its sole and absolute discretion by updating the Website.
    3. Subject to these terms and conditions, each guest may reserve up to 25 units of the products of the same design in each transaction. HKITP may determine or change the number and type of products which may be reserved under this Promotion.
    4. Existing Magic Access members holding a valid Magic Access membership card may use the regular Magic Access merchandise discount applicable to his/her membership tier to purchase a successfully reserved product. The Magic Access member is required to input his/her valid Magic Access membership number and full name as shown on his/her membership card at the time of reservation.
    5. Reservations do not guarantee availability of the product or the sale or fulfilment of any product by HKITP.
    6. Reservation on the Website or purchase made under this Promotion does not entitle the guest to any coupon, promotional offer, discount or other benefit not offered in this Promotion (including, without limitation, in-store discounts offered by HKITP).

    Purchase the pre-ordered merchandise

    1. Guests whose reservation is accepted will receive order acknowledgement with reference at the email address provided by the guest during the reservation. HKITP will endeavour to contact the guest at the telephone number provided by the guest during the reservation within 24 hours to confirm the reservation and pick up time in selected pick up location. Reservation will be cancelled automatically if the guest cannot be contacted within 72 hours after the order acknowledgement is sent.
    2. To purchase the reserved product, the Guest needs to present the acknowledgement (either as electronic copy on a mobile device or as printed hardcopy) in selected pick up location at the reserved time. Reserved product not picked up within 14 days after confirming the pick up time will be released and the reservation will be cancelled, in each case without prior notice or compensation.
    3. The reserved product may be purchased during the operating hours of the designated location(s). HKITP reserves the right to determine the operating hours of the designated location(s) at its sole and absolute discretion.
    4. Magic Access members using the Magic Access discount must present his/her valid Magic Access membership card in person at the time of purchase. If the guest’s eligibility for the Magic Access discount used in the reservation cannot be verified in accordance with this paragraph 10, the Magic Access discount will be revoked and the original price of the reserved product will be charged.
    5. The number and type of stamp(s) which may be issued under the “Magical Rewards” promotion program will be determined according to the prevailing terms, conditions or policies as of the date of purchase of the reserved product.
    6. Premium for reaching a specified net spending amount is subject to availability. In the event of a request for refund or exchange of any purchased product and the total net spending after such refund or exchange is less than the specified amount, any premium given in respect of the original spending amount that is then reduced shall be returned to HKITP. HKITP may refuse to refund any item if any premium is not returned according to these terms and conditions.
    7. To the maximum extent permitted by law, neither HKITP nor any entity which is controlled by, which controls, or which is under common control with HKITP (collectively “affiliates”) shall be liable to any person for any loss or damage (whether caused by the negligence of HKITP or any affiliate or otherwise) or any personal injury or death arising (whether directly or indirectly) from or in connection with this Promotion including, but not limited to, any loss or damage arising from any failure to receive or process any entry; any error in computing any chance; any computer, telecommunications or equipment failure or malfunction; any deficiency or inadequacy of service rendered by any third party; or any notice which is misdirected or lost in the system; or any loss of income, profits or goodwill, even if HKITP or any affiliate has been advised of the possibility of such loss or damage.
    8. These terms and conditions are subject to the interpretation of HKITP which shall be final and conclusive. In case of disputes, HKITP reserves the right of final decision on the dispute, and otherwise, in respect of the products offered and the Promotion. In the event of any conflict of inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
    9. These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”). The products are offered and organized in accordance with the laws of the HKSAR only. Guests who choose to participate in this Promotion do so on their own initiative and are responsible for compliance with local laws, if and to the extent they are applicable.
    10. These terms and conditions constitute an agreement between HKITP and each guest participating in this Promotion. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.

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