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Hotel Reservations – Frequently Asked Questions

Q.
I tried to make a reservation online but the transaction failed to complete. What should I do?
A.
Our hotel reservation system supports Visa, Master, Alipay and AE for payment. Please verify your credit card details or enter a different credit card to make the reservation. If you are still unable to complete the transaction online, please call the Disneyland Resort Hotel Reservation Center at +852 1-830-819 between 9:00 AM and 8:00 PM daily, for assistance with your reservation.