Babysitting services are available at Storybook Playroom and from your Guest Room. To make arrangements, simply select Guest Services on your Guest room telephone or inquire at the Front Desk for information.
Visit the Bell Desk located in the hotel lobby next to the Front Desk to send and receive mail and packages, arrange limousine service and to pick up merchandise purchased in the park that has been delivered to the hotel via Package Express.
Get the job done while on vacation with computer, Internet and printing services for a nominal fee. Simply visit the Front Desk for assistance.
Exchange foreign currencies at the Front Desk in the main lobby 24 hours a day.
For Guests with electric automobiles, a complimentary self-service charging station is located in the car park.
Transportation throughout the Resort and beyond via limousine is available at the Hong Kong Disneyland Hotel. Simply visit the Bell Desk for pricing information or to make a reservation.
Items found at a hotel of the Hong Kong Disneyland Resort can be recovered by calling Lost and Found. Simply touch the Guest Services button on your Guest room phone for assistance.
Buy stamps, mail postcards and letters, and send and receive packages at the Bell Desk in the main lobby.
You don’t have to carry your souvenirs with you while enjoying your vacation; merchandise purchased in the park can be delivered right to this hotel at no extra charge. Simply tell the Cast Member during time of purchase and arrangements will be made to have your items delivered to the Bell Desk by the end of the day.
Self-parking is complimentary for Guests staying at this hotel. For non-hotel Guests, parking is HK$50 per hour. Additionally, Guests who spend HK$500 or more a day at the Hong Kong Disneyland Hotel can enjoy complimentary parking for up to 3 hours on the same day. For those who qualify, parking tickets can be validated at any restaurant or retail location within the hotel. Please note that parking prices are subject to change without notice.
Designated smoking areas can be found in outside restaurants and public areas throughout the Hong Kong Disneyland Hotel. For the comfort of all Guests, smoking is only permitted in these clearly marked, specially selected places. When checking in, please ask the Front Desk for more specific location information.