• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - 21 September 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Pusat Bantuan

Bagaimana kami boleh membantu anda?

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Tetamu Kurang Upaya – Soalan Kerap Ditanya

Q.
Penginapan apakah yang disediakan untuk tetamu kurang upaya di Taman Tema Hong Kong Disneyland?
A.

Taman Tema Hong Kong Disneyland boleh diakses oleh Tetamu dengan kecacatan mobiliti, kognitif, penglihatan dan pendengaran. Semua restoran, kedai dan tandas boleh diakses oleh kerusi roda, begitu juga pada kebanyakan tarikan di taman itu.

Taman Tema Hong Kong Disneyland menawarkan perkhidmatan ini untuk tetamu kurang upaya kami:

  • Kawasan menonton perarakan diperuntukkan bagi Tetamu dengan kerusi roda dan keluarga mereka (berdasarkan siapa cepat dia dapat)
  • Akses kemasukan di tarikh terpilih (sila lihat Ahli Pelakon di barisan)
  • Panduan Audio (deposit dikembalikan diperlukan)
  • Buku panduan Braille (deposit dikembalikan diperlukan)
  • Menyewa Kerusi Roda di Jabatan Bomba Disneyland bersebelahan dengan City Hall di Main Street, U.S.A. Town Square
  • Gegelung induktif di pertunjukan teater terpilih dan tingkap tiket
  • Intepretasi Bahasa Isyarat Hong Kong di pertunjukan teater dan tarikan terpilih (notis minimum 1 minggu notis terlebih dahulu diperlukan)

Tetamu dengan anjing khidmat dialu-alukan di sesetengah kawasan taman tema dan boleh membawa anjing mereka menaiki sesetengah tarikan. Kawasan rehat anjing khidmat terletak di belakang pentas. Hubungi Barisan Pelakon untuk mendapatkan bantuan di tarikan bagi akses kepada kawasan rehat anjing khidmat.


Ketahui lebih lanjut tentang perkhidmatan untuk Tetamu dengan keperluan khusus.