Services for Guests with Disabilities

Visit Guest Relations at City Hall or Hotel Front Desks to learn more about services available to Guests with disabilities.

1-Day Ticket Offer for People with Disabilities

Eligible guests may enjoy a 30% discount when purchasing 1-Day General Admission or Child/ Senior Tickets. If you do not have a valid proof of disability, you will not be able to access the Park at the special rate.

Hong Kong Residents with disabilities:

Tickets can be purchased online or at the Ticket Booths at the Main Entrance of the Park
A valid Registration Card for People with Disabilities issued by the Central Registry for Rehabilitation, Labour and Welfare Bureau, the Government of the HKSAR is required

Non-Hong Kong Residents with disabilities:

Tickets can only be purchased at the Guest Relations window at the Main Entrance of the Park
A valid supporting document issued by relevant authorities is required

Resort Shuttle for Guests with Disabilities

The shuttle travels between different locations of the Resort and can be requested by letting a Cast Member know you would like the service.

Overview of Services

From wheelchair rentals to hearing and visual aids, we will do our best to accommodate you. To see all of our special services at a glance, download the The Guide Book or see more details in Services for Guests with Disabilities: Guide Book.

Services to Assist

The Hong Kong Disneyland Resort aims to offer a comfortable, safe and enjoyable experience for all Guests. This Page provides an overview of special services and facilities for Guests with disabilities including: