As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - February 27, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

Service Dogs

Trained service dogs are welcome in most locations throughout the Hong Kong Disneyland Resort.


Overview of Guidelines

Service dogs means a guide dog or a dog that is trained to do work or perform tasks for, and to assist, a person with a disability. Service dogs must remain on a leash or in a harness and under the control of the owner at all times.

Due to the nature of some attractions, service dogs may not be permitted to ride certain attractions. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Additionally, please note that Cast Members are not authorized to handle service dogs.

Restricted Attractions

Due to the nature of these experiences, service dogs are not permitted on:

Relief Areas

Service dogs are welcome to use designated backstage area for relief as long as the owner picks up after the dog and leaves the area clean. Also, for your convenience, we offer backstage designated “break” areas. Please ask a Cast Member for directions to these locations.

Visiting Resort Hotels

Guests can also be accompanied by their service dogs in all common areas of the Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel and Disney Explorers Lodge except:

  • Swimming pools
  • Hot tubs
  • Steam rooms
  • Sauna rooms

Please check with the hotel Front Desk to enquire about the designated areas for service dogs.

Find Service Dogs

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