Service Animals

Trained service animals are welcome in most locations throughout the Hong Kong Disneyland Resort.

Overview of Guidelines

Service animals must remain on a leash or in a harness at all times. To ride attractions with your service animal, please follow the same boarding entrance as Guests who use wheelchairs.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Additionally, please note that Cast Members are not authorized to handle service animals.

Restricted Attractions

Due to the nature of these experiences, service animals are not permitted on:

Relief Areas

Service animals are welcome to use designated backstage area for relief as long as the owner picks up after the animal and leaves the area clean. Also, for your convenience, we offer backstage designated “break” areas. Please ask a Cast Member for directions to these locations.

Visiting Resort Hotels

Guests can also be accompanied by their service animals in all common areas of the Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel and Disney Explorers Lodge except:

  • Swimming pools
  • Hot tubs
  • Steam rooms
  • Sauna rooms

Please check with the hotel Front Desk to enquire about the designated areas for service animals.

Find Service Animals

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